Privacy Policy

Effective date: July 31, 2026

Shark Fin Logistics, Inc. (“Shark Fin Logistics,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.sharkfinlogistics.com, contact us, request transportation-related services, or communicate with us by email, telephone, SMS, or MMS.

1. Information we collect

We may collect the following categories of information:

Information you provide

  • Your name and company name.

  • Your email address and telephone number.

  • Your relationship to a shipment, such as broker, customer, driver, or other authorized contact.

  • Vehicle, load, pickup, delivery, and reference information.

  • Messages, questions, documents, photographs, and other information you send to us.

  • SMS and MMS opt-in, opt-out, and consent records.

  • Communications between you and Shark Fin Logistics.

Please do not submit sensitive personal information through the website unless it is reasonably necessary for an authorized transportation matter.

Information collected automatically

When you visit our website, we and our website and analytics providers may automatically collect:

  • Internet Protocol address.

  • Browser and device type.

  • Operating system.

  • Referring and exit pages.

  • Pages viewed and actions taken.

  • Approximate geographic area.

  • Date, time, and duration of visits.

  • Cookie and similar technology information.

We use Google Analytics to understand how visitors use the website and to improve its operation. Google may process website-usage information according to its own privacy practices.

2. How we use information

We may use information to:

  • Respond to inquiries and transportation requests.

  • Coordinate vehicle pickup, transportation, and delivery.

  • Communicate with brokers, customers, drivers, and authorized shipment contacts.

  • Provide load, scheduling, shipment-status, and estimated-arrival information.

  • Exchange transportation documents, vehicle photographs, and proof of delivery.

  • Provide customer and dispatch support.

  • Maintain business, consent, and compliance records.

  • Operate, secure, troubleshoot, and improve our website.

  • Analyze general website usage.

  • Prevent fraud, misuse, or unlawful activity.

  • Comply with legal, regulatory, insurance, safety, and transportation obligations.

  • Establish, exercise, or defend legal claims.

We do not use SMS or MMS consent to send marketing or promotional messages.

3. SMS and MMS information

If you consent to receive messages, Shark Fin Logistics may send manual, one-to-one conversational or informational SMS and MMS messages concerning transportation requests, active loads, scheduling, pickup and delivery, shipment status, documentation, or customer support.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

No mobile opt-in information or text-message consent will be shared with third parties or affiliates for their own purposes, including marketing or promotional purposes. We do not sell or rent mobile information.

Communications providers may process information solely as service providers when necessary to transmit messages, support the messaging service, maintain consent records, or process opt-out requests on our behalf.

4. How we disclose information

We may disclose personal information in the following limited circumstances:

Service providers

We may use providers that support website hosting, form processing, analytics, email, telecommunications, information technology, security, recordkeeping, and other business operations. These providers may process information only to perform services for us.

Transportation operations

Shipment-related information may be disclosed to brokers, drivers, customers, pickup or delivery contacts, insurers, service providers, or other parties when reasonably necessary to coordinate or complete an authorized transportation service.

SMS opt-in information and text-message consent are not disclosed to these parties for their own marketing or promotional purposes.

Legal and safety purposes

We may disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, insurance obligations, or safety requirements, or to protect the rights, property, and safety of Shark Fin Logistics or others.

Business transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to appropriate safeguards and applicable law.

At your direction

We may disclose information when you direct or authorize us to do so.

5. Cookies and Google Analytics

Our website may use cookies and similar technologies to operate the site and understand visitor activity. Google Analytics may use cookies or similar technologies to produce aggregated website-usage information.

You can control cookies through your browser settings and any cookie controls presented on the website. Blocking certain cookies may affect website functionality.

Where required by applicable law, we will request consent before using nonessential analytics cookies.

6. Sale of personal information

Shark Fin Logistics does not sell personal information. We do not disclose mobile information, SMS opt-in information, or text-message consent to third parties or affiliates for their advertising or promotional purposes.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including transportation operations, business records, legal compliance, dispute resolution, and enforcement of agreements.

We may retain SMS consent and opt-out records as necessary to demonstrate compliance and ensure that an opt-out request continues to be honored.

8. Information security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.

9. Your choices and rights

You may:

  • Decline to provide optional information.

  • Decline or leave unchecked the website’s SMS/MMS consent checkbox.

  • Reply STOP to an SMS or MMS message to opt out.

  • Reply HELP for messaging assistance.

  • Control cookies through your browser or website cookie settings.

  • Contact us to request access to, correction of, or deletion of personal information, subject to applicable law and recordkeeping requirements.

Depending on where you reside, applicable law may provide additional privacy rights. We will evaluate and respond to verified requests as required by applicable law.

We will not discriminate against you for exercising an applicable privacy right.

10. Children’s privacy

The website and our transportation services are intended for businesses and adults. We do not knowingly collect personal information online from children under 13.

11. External websites

Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices or content of external websites.

12. Changes to this Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

13. Contact us

Questions or privacy requests may be sent to:

Shark Fin Logistics, Inc.
Brooklyn, New York
Email: dispatch@sharkfinlogistics.com
Website: https://www.sharkfinlogistics.com